Privacy Policy

Privacy Policy

Effective Date: 30 October 202

MECSERVICES PTY
Address: 98 Silverleaf Street, Eersteriver, 7100, South Africa
Contact: +27 81 461 7893 | Email: admin@mecservices.co.za
Website: https://mecservices.co.za

1. Introduction

MECSERVICES PTY (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make online purchases.

This Policy complies with the Protection of Personal Information Act (POPIA) of South Africa, and aligns with international data protection standards including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase, contact us, or register an account, we collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via PayFast or PayGate)

b. Automatically Collected Information

When you browse our site, we may collect non-identifiable data such as:

  • Browser type and version

  • Device type and operating system

  • IP address and general location

  • Website usage patterns (via cookies and analytics)

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders accurately

  • Confirm payment and issue invoices

  • Communicate about orders, products, or support queries

  • Improve our website and customer service

  • Comply with legal obligations

We do not sell, rent, or share your personal data with any third party except where necessary for the intended purpose (e.g., shipping or payment processing).

4. Payment Security

Payments on mecservices.co.za are processed securely through PayFast and PayGate, which are PCI-DSS compliant. We do not store or have access to your complete payment card details.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined above, or

  • Comply with legal, accounting, or regulatory requirements.

Afterward, your data will be securely deleted or anonymized.

6. Sharing of Information

We may share limited information with trusted service providers only when required to complete transactions, such as:

  • Courier services for delivery

  • Payment gateways for processing online payments

All such partners are required to handle your data in compliance with POPIA and international privacy standards.

7. Cookies

Our website uses cookies to improve user experience, analytics, and functionality. You can disable cookies in your browser settings, but this may affect some features of the site.

8. Your Rights

Under POPIA (and other applicable laws), you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator (South Africa):
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

9. International Data Transfers

While we primarily process your data within South Africa, certain third-party services (such as payment gateways or analytics tools) may store data in other countries that comply with similar data protection standards.

10. Data Security

We use industry-standard security measures, including SSL encryption, firewalls, and secure servers, to protect your information from unauthorized access, alteration, disclosure, or destruction.

11. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Effective Date.” Continued use of our website indicates your acceptance of any updates.

12. Contact Us

For privacy-related queries, please contact us at:
📧 admin@mecservices.co.za
📞 +27 81 461 7893
🏠 98 Silverleaf Street, Eersteriver, 7100, South Africa